REPLAYS
Opening Keynote
Opening Keynote – Christophe Gaschin, CEO, Bertrand Group
Feeding the French well: a collective mission
Philippe Palazzi, CEO of the Casino Group and Chairman of Monoprix and Naturalia – Casino Group
Behind the scenes of Big Mamma: the tech and prevention formula to reduce absenteeism and turnover
Dauphine Piot, HR Director France & Belgium – Big Mamma Group
Paul Sauveplane, General Secretary & HR Director – Alan
TikTok, the engine of the new traveler journey, with Bruno Maltor
Bruno Maltor, Influencer – more than 2 million followers
Benjamin Guillemet, Vertical Director – Services – TikTok
Retaining talent through digital technology: when employee experience becomes a driver for customer experience and ROI
Kim Richard, Co-founder of Make Me Glow – Head of Business Development & Audit Department – Make Me Glow – Hospitality
Peggy Gasté, Right-hand woman to hospitality executives & founder of PrimUp (HRIS solution) Former executive of a multi-site, multi-concept group – Coolangatta Group
Romy Carrere, Editorial Director – Hostin Media
Aziz Temimi, CEO & Founder – Moon Hospitality
Gwenaelle Pageix, Talent Director – Sodexo France
AI applied to hospitality: beyond the hype, what are the truly useful applications in 2026?
Nicolas El Hakim, President of the Ile-de-France Restaurateurs Association, Tourism Center of Excellence – UMIH Ile-de-France
Céline Gaubert, COO – Best Western International
Grégory Derderian, Chief Digital Officer – Big Mamma Group
Guilain Denisselle, Editor-in-Chief – Tendance Hôtellerie
How does risk management protect the development of my franchise?
Otto Nijdam, Co-founder & CEO – Choukran
Alizée Fontaine, Head of Network Animation – Chamas Group
Eric Batany, Head of Business Development – ePackPro
Baptiste Fauque, Key Account Manager – ePackPro
Developing 360-degree leaders: a driver of transformation in hospitality
Julia Dionisi, Chief Operating Officer Europe – PARIS SOCIETY
AI and agentic technology at the heart of Club Med and Accor’s transformation
Siddhartha Chatterjee, Chief AI Officer – Club Med
Julien Lechat, Client Partner Travel | France – Meta
Nicolas Maynard, SVP AI & Data Science – Accor
Revolutionizing the guest experience in the hospitality industry: the secrets of Payments by Septeo with Adyen
Chloé Domenech, Senior Account Manager – Adyen
Mathias Fierro, Payments Director by Septeo – Septeo Hospitality
The future of hospitality: innovations, practices and new customer expectations
Alban Ruggiero, Founder – JOST HOTELS
Leslie Johns, Founder of Triple B – Big Media
Fabrice Collet, Former General Manager – B&B Hotels
Managing a restaurant in 2026: how to transform operational data into profitable decisions
Jean-David Schapiro, Former General Manager – Deliveroo
Julien Perret, President – BCHEF / Les Burgers de Papa
Mamoun Skalli, Head of Sales – Zelty
Sabine Durand, Journalist and Founder – Rézooh
Alexandre Maizoue, Executive of Retail Chains (Formerly Krispy Kreme, Planet Sushi, La Pataterie…) / Senior Advisor / Board Member in the Food Service industry…
AI, channels & pricing: the real levers for sustainable profitability in 2026
Aude Naveilhan, Country Manager – MIRAI
Tony Loeb, Journaliste – Le 10 Minutes Hôtelier
Killian Defois, Country Manager FR – SiteMinder
Adoria's innovations supporting a growing chain: Pokawa's testimonial
Thomas Le Breton, Group Purchasing Director – Pokawa
Guillaume Sarton, Sales Director – Adoria
HR, AI, CSR: the latest transformations in the hospitality industry
Florence Berger, Associate Director – Food Service Vision
Clémence Laudren, VP F&B strategy – Accor
Etienne Colson, Hospitality Consultant – MAPAL OS
François Blouin, Founding President – Food Service Vision
Your recipes and menus are worth gold
Pauline MERIOT LAMBERT, Director of Quality, Health, Safety and Environment – POKAWA
Sophie Flagothier, CEO – Youmeal
From "room-only" to the lobby as a living space: when hotels open up to the local community
Pauline Oster, Vice President TRIBE Europe & North Africa – TRIBE
Presentation of the third edition of the Gira x Rydge Conseil Restaurant Barometer
Luce Devigne, National Catering Expert – RYDGE Conseil
The era of augmented hospitality: From discovery to AI agents: the new growth dynamic
Profitable CSR: from certification to operational performance and ROI
Céline Richermoz, Marketing, Communications and CSR Director of the Passman Group – Passman
Hubert Vendeville, General manager – FairMoove Solutions
Grégoire BENOIT, co-founder – Edgar suites
Léonard Grynfogel, CEO – Luniwave
Mélanie Lelivec, Director of Marketing, Communication and Impact – Best Western France
Guilain Denisselle, Editor-in-Chief – Tendance Hôtellerie
AI: From promise to operational impact
Maxime Lesaulnier, COO – Encore Mieux
Maxime Dony, Director – Hotel Mazagran Paris
Nicolas Suissa, Country Lead – France – Apaleo
The challenges of brand development
Jean-David Sarfati, Shareholder, board member and CEO of the Noto and Casa Amor brands – Moma Group
Vanessa Guerrier-Buisine, Journalist – hostin media
Les enjeux du pilotage de la qualité lorsqu'un réseau grandit.
Justine Canon, Quality Manager – La Famille
François-Xavier Renaux, Key Account Manager – Octopus HACCP
Léa Laffond, Quality Manager – Foodles
Taha Masrar, Quality Manager – The French Bastards
Gwenael Avertis, Co-founder – Octopus HACCP
New communication tools for restaurateurs and hoteliers
Jonathan Jablonski, Co-founder Infinite Holding (Factory & Co, Italian Queen…) – Président Leaders Club France
Thomas Ramon, Client Solutions Manager Travel, Education & Entertainment – META
Aurore Begue, VP Leaders Club Marketing et Communication, Restauratrice – Leaders Club France
Google’s Vision for the Future of Travel: How AI is Transforming Every Journey
Charles-Antoine Duron, Director of Tourism and Mobility – Google
Towards an orchestrated hotel: unifying business tools and payments to improve efficiency (and margins)
Sidonie Brisson, Partnerships Manager – Lyra
Philippe Guimard, Director of the Hotel & Wellness Business Unit – Septeo Hospitality
Tony Loeb, Journalist – Le 10 Minutes Hôtelier
Hoteliers and restaurateurs: secure and leverage your data to increase the value of your business
Aurélie Luttrin, Founder – Eokosmo
Fabienne Ardouin, President of the Hotels division of GHR Paris IdF – GHR
Guilain Denisselle, Editor-in-Chief – Tendance Hôtellerie
Ludovic Moukoukenoff, Director of Key Account Market Development – Paritel
Stéphane Radi, Managing Director – Contact Hotels
Waste reduction and recovery: new drivers of performance
Rachel BOUVARD, Director of the CSR department – GHR
Alice Mariette, Editor-in-Chief – IN THE HEART OF CITIES
Vincent Luoni, Sales Manager – Tryon
Laura Marchal, Global Innovation & Partnerships Director – Sodexo Group
The customer experience of tomorrow: towards AI-augmented and ultra-personalized hospitality
Julien Soubielle, B2B Sales Director – CANAL+
Antoine Dromard, Head of Hospitality Business Unit – Wifirst
Véronique Siegel, National President of Hospitality – UMIH
Carole Colin Kjaer, Senior Vice President – Strategy, Marketing & Digital, Executive Committee Member of Sodexo Live! – Sodexo Live!
Patrick Eveno, Associate Professor, Head of the GATH Master’s Program (Management of Tourism & Hospitality Activities) – Panthéon Sorbonne University
The future of hospitality: how to reinvent hotel concepts?
Laurent Branover, CEO – Loisium Wine & Spa
Eric BOURGEOIS, Director Product & Design – B&B HOME
Pauline Oster, Vice President TRIBE Europe & North Africa – TRIBE
Guilain Denisselle, Editor-in-Chief- Tendance Hôtellerie
Olivier Dufit, Director general – The Originals, Human Hotels & Resorts
Luxury as a source of inspiration to reinvent hospitality
Elise Ducret, Deputy General Manager – Carita
Laurent Rapoport, Director general – Groupe Tour d’Argent
Edouard Roux de Lusignan, Global Chief Commercial Officer – Sofitel Mgallery Emblems Groupe Accor
Vanessa Guerrier-Buisine, Journaliste & Associate – hostin média
Frictionless payment and ordering: QR, prepayment, mobile… where does the hospitality industry stand?
Nicolas Weissleib, Head of Sales & Operations E-Commerce – Paygreen by Lemonway
Erwann Bruyelle, CEO – Smile&Pay
Thierry Veil, President – BAGELSTEIN
Guilain Denisselle, Editor-in-Chief – Tendance Hôtellerie
Madeleine Corbetta, Head of Marketing France – Qonto
Hotel distribution: the new rules of the game in 2026
Romain Trollet, President & Founder – Assas Hotels Group
Jean-Dominique Brivet, Chief Product Officer – D-Edge
Maxime Blot, Hotelier, Meilleur Ouvrier de France (Best Craftsman of France) – Founder of Hospitality Insider
Damini Lykidi-Diehl, Chief Commercial Officer EMEA – D-Edge
Opening your restaurant: 10 keys to building an exceptional restaurant
Pierre Chomet, Chef and Owner – Ambos Restaurant
Julien Leca, Co-Founder – Food Immo
Sabine Durand, Journalist and Founder – Rézooh