{"id":2541,"date":"2026-05-11T15:34:47","date_gmt":"2026-05-11T14:34:47","guid":{"rendered":"https:\/\/www.foodhoteltech.com\/content\/replays\/"},"modified":"2026-07-15T12:42:52","modified_gmt":"2026-07-15T11:42:52","slug":"replays","status":"publish","type":"page","link":"https:\/\/www.foodhoteltech.com\/en\/replays\/","title":{"rendered":"Replays"},"content":{"rendered":"\t\t
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REPLAYS<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Opening Keynote<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Opening Keynote<\/strong> – Christophe Gaschin, CEO, Bertrand Group<\/strong><\/p>\n<\/header>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Feeding the French well: a collective mission<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Philippe Palazzi<\/strong>, CEO of the Casino Group and Chairman of Monoprix and Naturalia – Casino Group<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Behind the scenes of Big Mamma: the tech and prevention formula to reduce absenteeism and turnover<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Dauphine Piot<\/strong>, HR Director France & Belgium – Big Mamma Group<\/strong><\/p>\n

Paul Sauveplane<\/strong>, General Secretary & HR Director – Alan<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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TikTok, the engine of the new traveler journey, with Bruno Maltor<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Bruno Maltor<\/strong>, Influencer – more than 2 million followers
Benjamin Guillemet<\/strong>, Vertical Director – Services – TikTok<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Retaining talent through digital technology: when employee experience becomes a driver for customer experience and ROI<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Kim Richard<\/strong>, Co-founder of Make Me Glow \u2013 Head of Business Development & Audit Department – Make Me Glow – Hospitality<\/strong>
Peggy Gast\u00e9<\/strong>, Right-hand woman to hospitality executives & founder of PrimUp (HRIS solution) Former executive of a multi-site, multi-concept group – Coolangatta Group<\/strong>
Romy Carrere<\/strong>, Editorial Director – Hostin Media<\/strong>
Aziz Temimi<\/strong>, CEO & Founder – Moon Hospitality<\/strong>
Gwenaelle Pageix<\/strong>, Talent Director – Sodexo France<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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AI applied to hospitality: beyond the hype, what are the truly useful applications in 2026?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tDavid Poprawka<\/strong>, Innovation Strategist \u2013 Hospitality \u2013 Infor<\/strong>

Nicolas El Hakim<\/strong>, President of the Ile-de-France Restaurateurs Association, Tourism Center of Excellence \u2013 UMIH Ile-de-France<\/strong>

C\u00e9line Gaubert<\/strong>, COO \u2013 Best Western International<\/strong>

Gr\u00e9gory Derderian<\/strong>, Chief Digital Officer \u2013 Big Mamma Group<\/strong>

Guilain Denisselle<\/strong>, Editor-in-Chief \u2013 Tendance H\u00f4tellerie<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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How does risk management protect the development of my franchise?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Otto Nijdam<\/strong>, Co-founder & CEO – Choukran<\/strong><\/p>\n

Aliz\u00e9e Fontaine<\/strong>, Head of Network Animation – Chamas Group<\/strong><\/p>\n

Eric Batany<\/strong>, Head of Business Development – ePackPro<\/strong><\/p>\n

Baptiste Fauque<\/strong>, Key Account Manager – ePackPro<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Developing 360-degree leaders: a driver of transformation in hospitality<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Julia Dionisi<\/b>, Chief Operating Officer Europe – PARIS SOCIETY<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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AI and agentic technology at the heart of Club Med and Accor\u2019s transformation<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Siddhartha Chatterjee<\/b>, Chief AI Officer – Club Med<\/b>
Julien Lechat<\/b>, Client Partner Travel | France – Meta<\/b>
Nicolas Maynard<\/b>, SVP AI & Data Science – Accor<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Revolutionizing the guest experience in the hospitality industry: the secrets of Payments by Septeo with Adyen<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Chlo\u00e9 Domenech<\/b>, Senior Account Manager – Adyen<\/b><\/p>\n

Mathias Fierro<\/b>, Payments Director by Septeo – Septeo Hospitality<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The future of hospitality: innovations, practices and new customer expectations<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Alban Ruggiero<\/b>, Founder – JOST HOTELS<\/b>
Leslie Johns<\/b>, Founder of Triple B – Big Media<\/b>
Fabrice Collet<\/b>, Former General Manager – B&B Hotels<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Managing a restaurant in 2026: how to transform operational data into profitable decisions<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Jean-David Schapiro<\/b>, Former General Manager – Deliveroo<\/b>
Julien Perret<\/b>, President – BCHEF \/ Les Burgers de Papa<\/b>
Mamoun Skalli<\/b>, Head of Sales – Zelty<\/b>
Sabine Durand<\/b>, Journalist and Founder – R\u00e9zooh<\/b>
Alexandre Maizoue<\/b>, Executive of Retail Chains (Formerly Krispy Kreme, Planet Sushi, La Pataterie…) \/ Senior Advisor \/ Board Member in the Food Service industry…<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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AI, channels & pricing: the real levers for sustainable profitability in 2026<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Aude Naveilhan<\/b>, Country Manager – MIRAI<\/b>
Tony Loeb<\/b>, Journaliste – Le 10 Minutes H\u00f4telier<\/b>
Killian Defois<\/b>, Country Manager FR – SiteMinder<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Adoria's innovations supporting a growing chain: Pokawa's testimonial<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Thomas Le Breton<\/b>, Group Purchasing Director – Pokawa<\/b>
Guillaume Sarton<\/b>, Sales Director – Adoria<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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HR, AI, CSR: the latest transformations in the hospitality industry<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Florence Berger<\/b>, Associate Director – Food Service Vision<\/b>
Cl\u00e9mence Laudren<\/b>, VP F&B strategy – Accor<\/b>
Etienne Colson<\/b>, Hospitality Consultant – MAPAL OS<\/b>
Fran\u00e7ois Blouin<\/b>, Founding President – Food Service Vision<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Your recipes and menus are worth gold<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Pauline MERIOT LAMBERT<\/b>, Director of Quality, Health, Safety and Environment – POKAWA<\/b>
Sophie Flagothier<\/b>, CEO – Youmeal<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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From \"room-only\" to the lobby as a living space: when hotels open up to the local community<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Pauline Oster<\/b>, Vice President TRIBE Europe & North Africa – TRIBE<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Presentation of the third edition of the Gira x Rydge Conseil Restaurant Barometer<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tBernard Boutboul<\/b>, President – GIRA<\/b>

Luce Devigne<\/b>, National Catering Expert – RYDGE Conseil<\/b>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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The era of augmented hospitality: From discovery to AI agents: the new growth dynamic<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Gilles Maillet<\/b>, Business Director – META<\/b><\/span><\/span><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Profitable CSR: from certification to operational performance and ROI<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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C\u00e9line Richermoz<\/b>, Marketing, Communications and CSR Director of the Passman Group – Passman<\/b><\/p>\n

Hubert Vendeville<\/b>, General manager – FairMoove Solutions<\/b><\/p>\n

Gr\u00e9goire BENOIT,<\/b> co-founder – Edgar suites<\/b><\/p>\n

L\u00e9onard Grynfogel<\/b>, CEO – Luniwave<\/b><\/p>\n

M\u00e9lanie Lelivec<\/b>, Director of Marketing, Communication and Impact – Best Western France<\/b><\/p>\n

Guilain Denisselle<\/b>, Editor-in-Chief – Tendance H\u00f4tellerie<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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AI: From promise to operational impact<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Maxime Lesaulnier<\/b>, COO – Encore Mieux<\/b>
Maxime Dony<\/b>, Director – Hotel Mazagran Paris<\/b>
Nicolas Suissa<\/b>, Country Lead – France – Apaleo<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The challenges of brand development<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Jean-David Sarfati<\/b>, Shareholder, board member and CEO of the Noto and Casa Amor brands – Moma Group<\/b>
\nVanessa Guerrier-Buisine<\/b>, Journalist – hostin media<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Les enjeux du pilotage de la qualit\u00e9 lorsqu'un r\u00e9seau grandit.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Justine Canon<\/b>, Quality Manager – La Famille<\/b>
Fran\u00e7ois-Xavier Renaux<\/b>, Key Account Manager – Octopus HACCP<\/b>
L\u00e9a Laffond<\/b>, Quality Manager – Foodles<\/b>
Taha Masrar<\/b>, Quality Manager – The French Bastards<\/b>
Gwenael Avertis<\/b>, Co-founder – Octopus HACCP<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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New communication tools for restaurateurs and hoteliers<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tGilles Maillet<\/b>, Business Director – META<\/b>

Jonathan Jablonski<\/b>, Co-founder Infinite Holding (Factory & Co, Italian Queen\u2026) – Pr\u00e9sident Leaders Club France<\/b>

Thomas Ramon<\/b>, Client Solutions Manager Travel, Education & Entertainment – META<\/b>

Aurore Begue<\/b>, VP Leaders Club Marketing et Communication, Restauratrice – Leaders Club France<\/b>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Google\u2019s Vision for the Future of Travel: How AI is Transforming Every Journey<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Charles-Antoine Duron<\/strong>, Director of Tourism and Mobility – Google<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Towards an orchestrated hotel: unifying business tools and payments to improve efficiency (and margins)<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Sidonie Brisson<\/strong>, Partnerships Manager – Lyra<\/strong>
Philippe Guimard<\/strong>, Director of the Hotel & Wellness Business Unit – Septeo Hospitality<\/strong>
Tony Loeb<\/strong>, Journalist – Le 10 Minutes H\u00f4telier<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Hoteliers and restaurateurs: secure and leverage your data to increase the value of your business<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Aur\u00e9lie Luttrin<\/strong>, Founder – Eokosmo<\/strong>
Fabienne Ardouin<\/strong>, President of the Hotels division of GHR Paris IdF – GHR<\/strong>
Guilain Denisselle<\/strong>, Editor-in-Chief – Tendance H\u00f4tellerie<\/strong>
Ludovic Moukoukenoff<\/strong>, Director of Key Account Market Development – Paritel<\/strong>
St\u00e9phane Radi<\/strong>, Managing Director – Contact Hotels<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Waste reduction and recovery: new drivers of performance<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Rachel BOUVARD<\/strong>, Director of the CSR department – GHR<\/strong>
Alice Mariette<\/strong>, Editor-in-Chief – IN THE HEART OF CITIES<\/strong>
Vincent Luoni<\/strong>, Sales Manager – Tryon<\/strong>
Laura Marchal<\/strong>, Global Innovation & Partnerships Director – Sodexo Group<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The customer experience of tomorrow: towards AI-augmented and ultra-personalized hospitality<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Julien Soubielle<\/strong>, B2B Sales Director – CANAL+<\/strong>
Antoine Dromard<\/strong>, Head of Hospitality Business Unit – Wifirst<\/strong>
V\u00e9ronique Siege<\/strong>l, National President of Hospitality – UMIH<\/strong>
Carole Colin Kjaer<\/strong>, Senior Vice President – Strategy, Marketing & Digital, Executive Committee Member of Sodexo Live! – Sodexo Live!<\/strong>
Patrick Eveno<\/strong>, Associate Professor, Head of the GATH Master’s Program (Management of Tourism & Hospitality Activities) – Panth\u00e9on Sorbonne University<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The future of hospitality: how to reinvent hotel concepts?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Laurent Branover<\/b>, CEO – Loisium Wine & Spa<\/b>
Eric BOURGEOIS<\/b>, Director Product & Design – B&B HOME<\/b>
Pauline Oster<\/b>, Vice President TRIBE Europe & North Africa – TRIBE<\/b>
Guilain Denisselle<\/b>, Editor-in-Chief- Tendance H\u00f4tellerie<\/b>
Olivier Dufit<\/b>, Director general – The Originals, Human Hotels & Resorts<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Luxury as a source of inspiration to reinvent hospitality<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Elise Ducret<\/b>, Deputy General Manager – Carita<\/b>
Laurent Rapoport<\/b>, Director general – Groupe Tour d’Argent<\/b>
Edouard Roux de Lusignan<\/b>, Global Chief Commercial Officer – Sofitel Mgallery Emblems Groupe Accor<\/b>
Vanessa Guerrier-Buisine<\/b>, Journaliste & Associate – hostin m\u00e9dia<\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Frictionless payment and ordering: QR, prepayment, mobile\u2026 where does the hospitality industry stand?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Nicolas Weissleib<\/strong>, Head of Sales & Operations E-Commerce – Paygreen by Lemonway<\/strong>
Erwann Bruyelle<\/strong>, CEO – Smile&Pay<\/strong>
Thierry Veil<\/strong>, President – BAGELSTEIN<\/strong>
Guilain Denisselle<\/strong>, Editor-in-Chief – Tendance H\u00f4tellerie<\/strong>
Madeleine Corbetta<\/strong>, Head of Marketing France – Qonto<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Hotel distribution: the new rules of the game in 2026<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Romain Trollet<\/strong>, President & Founder – Assas Hotels Group<\/strong>
Jean-Dominique Brivet<\/strong>, Chief Product Officer – D-Edge<\/strong>
Maxime Blot<\/strong>, Hotelier, Meilleur Ouvrier de France (Best Craftsman of France) – Founder of Hospitality Insider<\/strong>
Damini Lykidi<\/strong>-Diehl, Chief Commercial Officer EMEA – D-Edge<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Opening your restaurant: 10 keys to building an exceptional restaurant<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Pierre Chomet<\/strong>, Chef and Owner – Ambos Restaurant<\/strong>
Julien Leca<\/strong>, Co-Founder – Food Immo<\/strong>
Sabine Durand<\/strong>, Journalist and Founder – R\u00e9zooh<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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REPLAYS https:\/\/youtu.be\/DWZAVPI5J5E Opening Keynote Opening Keynote – Christophe Gaschin, CEO, Bertrand Group https:\/\/youtu.be\/z5tmpvo7sVQ Feeding the French well: a collective mission Philippe Palazzi, CEO of the Casino Group and Chairman of Monoprix and Naturalia – Casino Group https:\/\/youtu.be\/75SezF2S50k Behind the scenes of Big Mamma: the tech and prevention formula to reduce absenteeism and turnover Dauphine Piot, […]<\/p>\n","protected":false},"author":1245,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"Replays","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-2541","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.foodhoteltech.com\/en\/wp-json\/wp\/v2\/pages\/2541","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.foodhoteltech.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.foodhoteltech.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.foodhoteltech.com\/en\/wp-json\/wp\/v2\/users\/1245"}],"replies":[{"embeddable":true,"href":"https:\/\/www.foodhoteltech.com\/en\/wp-json\/wp\/v2\/comments?post=2541"}],"version-history":[{"count":5,"href":"https:\/\/www.foodhoteltech.com\/en\/wp-json\/wp\/v2\/pages\/2541\/revisions"}],"predecessor-version":[{"id":2567,"href":"https:\/\/www.foodhoteltech.com\/en\/wp-json\/wp\/v2\/pages\/2541\/revisions\/2567"}],"wp:attachment":[{"href":"https:\/\/www.foodhoteltech.com\/en\/wp-json\/wp\/v2\/media?parent=2541"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}