Concierge service

Digital concierge services for the hotel industry.

Concierge services are a strategic area for customer service and experience, but also for operational management and reservations. Tech companies specializing in the hotel industry are developing innovative solutions that are overturning the traditional concierge service, through the dematerialization of services and communication with the customer. These new digital concierge services allow to renew and strengthen the customer relationship, boosting bookings and the reputation of an establishment. The e-concierge service is a great way to gain efficiency while facilitating the sale of services.