Employee well-being and retention in the hospitality industry refers to the attention and efforts made to ensure the physical, emotional and professional well-being of staff working in these establishments. This includes implementing programs and policies to promote a healthy working environment, encourage work-life balance, provide benefits and professional development opportunities, and foster employee communication, recognition and retention. By investing in employee well-being and retention, hospitality establishments aim to improve employee satisfaction, reduce staff turnover, and boost commitment and motivation, resulting in better customer service and greater long-term profitability.