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LoungeUp is the management platform for tour operators to personalize each guest's experience while generating additional revenue and simplifying operational work.
operational work. It is used by over 3,000 independent and group hoteliers. The solution facilitates operational work and improves customer communication by streamlining the customer journey and managing all customer interactions via e-mail, chat, SMS, WhatsApp and Messenger: online check-in/out, service order, mobile key, concierge service, tour guide, etc.
The solution facilitates internal communication and boosts team efficiency. By optimizing exchanges and task management, service quality is considerably enhanced, and with it customer satisfaction.